Crazy about cold water swimming and customer satisfaction.

Marsh Middleton

Business Director

Loves to travel and meet people from different cultures.

Gaylene Scott

Human Capital Manager

Passionate about surfing and user centricity.

Brandon Fairweather

Strategy Director

In love with sneakers and software.

Andrew McElroy

Technical Director

Crazy about cold water swimming and customer satisfaction.

Marsh Middleton

Business Director

Loves to travel and meet people from different cultures.

Gaylene Scott

Human Capital Manager

Images of all team members

About us

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Our proven process is powered by evidence-based innovation to help you design and develop products that your customers will love to use.

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Most businesses struggle to launch digital products that their customers love to use. Without customer-centricity, the right product is never made. Without innovative and scalable technology, the product is never made right.

We believe you deserve better. We also understand that making customers love you requires the best of both design and development; this is hard to come by! In 2011, we set out to resolve this challenge from a garage (of course) in Cape Town, South Africa. Today we are part of the JSE-listed Capital Appreciation Group, with our offices extending to Amsterdam and New York.

We're creative problem solvers and innovators who use Design Thinking to put customers at the centre and leading technology to expertly build and launch products. Companies like Nedbank, Brambles, Old Mutual and Coronation are proud to call us their people.

Human-centric design

Learn about our design process below

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Grace

I've recently had a knee operation and need to know if the flight has enough stops for me to stretch my legs. Extra legroom seats are expensive!

With a proven design process

We follow Design Thinking process, the leading approach to building effective and lasting products that truly meet customers needs.

Empathise

with real people

Empathise

Interviews

Contextual enquiries

Usability testing

Competitive analysis

Industry research

Define

the problem

Define

Personas

Customer centric problem statements

Information architecture

Customer journey

User flow diagrams

Ideate

the solution

Ideate

Ideation workshops

Sketching

Conceptual solutioning

Prototype & Test

for validated UX

Prototype & Test

Wireframing

Interactive prototyping

Usability testing

Contextual enquiries

Implement

agile development

Implement

Setting visual direction

Interface design

Agile methodology

Full-stack development

Leading technology with a skilled technical team

Learn about our development process below

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Scalability

Scalability

Prevent lost revenue, minimise downtime and scale automatically.

Speed to market

Speed to market

Launch and deliver value to your users, faster.

Security

Security

Protect your users and your brand.

Performance

Performance

Optimise performance to retain users and improve conversions.

Scalability

Scalability

Prevent lost revenue, minimise downtime and scale automatically.

Speed to market

Speed to market

Launch and deliver value to your users, faster.

Security

Security

Protect your users and your brand.

Performance

Performance

Optimise performance to retain users and improve conversions.

Developed by an experienced and skilled technical team

We deliver using expert skills, best practice processes and industry proven tech to get your product to market fast, drive results and unlock business value.

Brief

& seek to understand

Brief

Scoping workshops

Discover & Design

the blueprint

Discover & Design

Solution Architecture

Content & SEO strategy

User experience & design

Agile delivery approach

Build

& execute the blueprint

Build

Project management

Sprint development

Content

Launch

deploy & go-live

Launch

Add features

Marketing

Enhance

support & optimise

Enhance

Support

Value realisation

Reporting

Centered around core values

We believe in big dreams and hard work.

Passion

It runs in our veins and it's our biggest driving force.

Collaboration

Always ready to ask for help, and to be of help.

Generosity

Generous towards each other and our community.

Excellence

Go the extra mile and add value.

Innovation

Solution driven problem solvers who take initiative.

Growth

A commitment to continual learning.

Integrity

Live with transparency, honesty & integrity.

info@goresponsive.comCape Towninfo@goresponsive.comAmsterdamNew York

Make your
customers love you

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Make your customers love you